Service buyers don't compare specs — they choose who they trust
Service businesses win or lose on reputation, responsiveness, and how they handle issues. Collect Google Business Reviews, verified customer experiences, and real service feedback to build the trust that drives calls, bookings, and leads.
Built for service businesses: trust, reputation, reliability
Service businesses win or lose on communication, reliability, and how issues are handled. RaveCapture collects real service feedback, displays trust where customers decide, and strengthens local credibility.
Real service feedback collection
Collect Google Business Reviews, company reviews, and experience surveys that capture how your business treats customers.
Display trust where customers decide
Show reviews and trust signals on websites, landing pages, contact pages, and booking flows — where it matters most.
Strengthen local credibility
Build reputation that compounds over time. Google reviews influence local SEO, calls, and bookings.
Service buyers need proof they can trust — before they call
Service customers make decisions based on reputation, responsiveness, and past customer experiences. If they can't find trustworthy proof — Google reviews, company reviews, or service feedback — they keep researching or choose a competitor.
Can I trust this business?
TrustFear: Unreliable service or poor reputation
Proof: Google Business Reviews and company reviews
Will they show up and follow through?
ReliabilityFear: No-shows or incomplete work
Proof: Verified service feedback and reliability proof
What happens if something goes wrong?
AccountabilityFear: No accountability or poor problem resolution
Proof: Reviews showing how issues are handled
Are they responsive?
CommunicationFear: Slow communication or unprofessional service
Proof: Reviews highlighting communication and professionalism
Google reviews are often the first impression
For service businesses, Google Business Reviews influence calls, bookings, and local SEO. They're often the first thing potential customers see. Collect and display Google reviews on your website, landing pages, and trust sections to reinforce credibility before a customer ever contacts you.
Collected:
- • Google Business Reviews
- • Star ratings and feedback
- • Local SEO signals
Displayed:
- • Website trust sections
- • Landing pages
- • Contact and booking pages
Outcome: Potential customers see credible proof before they call — increasing trust and conversion.
Company reviews that prove service quality
Collect reviews about professionalism, communication, timeliness, and problem resolution. These reviews prove how your business treats customers and reinforce reliability and accountability.
Collected:
- • Professionalism feedback
- • Communication quality
- • Timeliness and reliability
- • Problem resolution
Displayed:
- • Service quality reviews
- • Trust-building proof
Outcome: Customers see proof of how you treat people — building confidence before they reach out.
Experience Surveys as a service feedback system
Position Experience Surveys as a service feedback system, not just review collection. Capture feedback after jobs or appointments. Identify service issues before they turn into negative reviews. Route insights back to operations, support, or management for internal improvement.
Collected:
- • Post-job feedback
- • Service quality insights
- • Issue identification
- • Improvement opportunities
Displayed:
- • Internal operations
- • Support team insights
- • Public proof (when positive)
Outcome: Internal improvement and public proof — service quality gets better while trust builds.
Trust widgets that reduce hesitation
Display trust badges and company review widgets on your homepage, contact pages, and booking or quote pages. These widgets reduce hesitation, increase inbound conversions, and validate your business at the moments when customers decide.
Homepage
First impression trust signals
Contact Pages
Reduce hesitation before inquiry
Booking Pages
Validate at decision moment
Outcome: Trust signals appear where customers decide — increasing conversions and reducing hesitation.
Moderation and automation for high-volume feedback
- •Auto-publish rules (e.g., rating thresholds)
- •Manual moderation for edge cases
- •Brand-safe control at scale
- •Essential for busy service businesses
- •Fast, human support that understands service businesses