Customer Experience Survey Platform for Ecommerce
Turn customer feedback into product reviews and UGC. Run post-purchase surveys, CSAT, and NPS surveys that capture photos, videos, and convert responses into trusted ecommerce reviews.
Trusted by leading brands
Who We Serve
Trusted by businesses that value authentic customer feedback and sustainable growth
Ecommerce Brands
Boost conversion with ecommerce customer feedback surveys and UGC—collect user-generated content via surveys (UGC photos/videos).
Marketing Teams
Enrich profiles with product feedback survey (online store) insights to improve targeting and creative.
Customer Success Teams
Run customer satisfaction survey for ecommerce (CSAT) and post-purchase survey (ecommerce) programs to close the loop before issues become churn.
RaveCapture is helping us create social proof on our website and helping customers form their opinion on our products before they try them. The platform runs well, the integrations we use are seamless and overall it looks good.
Experience Survey Capabilities
Capture customer sentiment, stories, and visuals with flexible survey forms. Turn feedback into actionable insights that boost conversions and enhance customer experience.
Stars, sliders, NPS survey tool, single/multi-choice, free text, media uploads. Combine quick quant scores with authentic narrative and visuals to get comprehensive customer insights.
Survey with photo/video upload (UGC survey) to collect user-generated content via surveys (UGC photos/videos). Invite customers to share authentic experiences while the moment is fresh with our UGC management platform.
Shareable link & QR code surveys (packaging, email, onsite) for frictionless participation. Meet customers where they are without adding tools or complexity to their experience with email automation.
Convert survey responses into product reviews for product pages and social proof. When surveys include star rating, free text, and product selection, responses can be published as reviews using our review management platform.
Product feedback survey (online store) data to fuel personalization and retargeting. Capture customer attributes like fit, use case, and preferences to improve future campaigns and onsite personalization.
Ecommerce Integrations
Connect your store in minutes. Automate requests, keep ratings continuous.
Shopify
Real-time order sync for requests
WooCommerce
Native WordPress widgets & flows
BigCommerce
Built for large catalogs
Magento
Extension setup for fast start
OpenCart
Lightweight open-source cart support
PrestaShop
Popular global cart with modules
Neto (Maropost)
Australia-first ecommerce & POS
Shift4Shop
All-in-one cart + payments
Volusion
Hosted cart, quick configuration
Custom API
Flexible API integrations
Review Widgets
On-site review widgets
Amplify & Share
Maximize your review visibility across key customer touchpoints
Social proof across your pages
Curate customer photos into galleries
X (Twitter)
Share reviews across social channels
Professional social proof
Social Workflows
Automated social media sharing
Link-in-Bio
Curated customer galleries
Import & Manage
Import reviews from legacy systems and automate workflows
Amazon
Import Amazon reviews
eBay
Import eBay reviews
Import Google reviews
Import Facebook reviews
CSV Import/Export
Bulk data management tools
Cross-Platform
Syndicate reviews across platforms
RaveCapture has helped us get more reviews than we had anticipated. The experience has been frictionless for us and our customers. We now have 6000+ reviews - customer service has always been quick and helpful. My favorite features are the Review Moderation, Visual Moderation and Collecting Photos and Videos
Advanced Survey Features
Scale your survey programs with enterprise-level automation and advanced question types. From automated triggers to smart reminders, capture more insights with less manual effort.
Post-purchase survey (ecommerce) sends tied to order and review events. Automatically trigger surveys at the perfect moments to capture authentic feedback when experiences are fresh.
Enterprise-level re-engagement to boost response rates on ecommerce customer feedback surveys. Strategic follow-ups that increase completion without overwhelming customers.
One-to-one Direct Requests and Bulk Upload for large-scale product feedback survey (online store) programs. Efficiently manage survey campaigns across your entire customer base.
NPS survey for ecommerce, product selection, consent for compliant UGC capture. Enterprise-level question types that provide deeper insights and ensure compliance with data regulations.
Social Proof & Distribution
Transform survey responses into powerful social proof that drives conversions. Showcase authentic customer content across all touchpoints to build trust and boost sales.
Convert survey responses into product reviews when criteria are met. Automatically transform private feedback into public social proof that builds buyer confidence and drives conversions.
Showcase customer photos/videos from a survey with photo/video upload (UGC survey). Create shoppable galleries that help customers visualize products in real-world use cases.
Display review averages, CSAT from customer satisfaction survey for ecommerce, and trust badges. Build credibility with transparent metrics that show your commitment to customer satisfaction.
Share UGC and reviews across product pages, social, and email. Amplify your best customer content everywhere your audience engages to maximize social proof impact with review display tools.
Frequently Asked Questions About Experience Surveys
Everything you need to know about our customer experience survey platform