All in One Review Management Software
Automate review responses with AI, moderate content instantly, and transform customer feedback into powerful social proof that drives conversions.
Trusted by leading brands
Who We Serve
Trusted by businesses that value authentic customer feedback and sustainable growth
E-commerce Brands
Scale review responses with AI review replies, streamline UGC management, and keep on-site review widgets and product review schema fresh.
Customer Support Teams
Streamline workflows by automating review moderation with spam/profanity filtering, tagging, and assignments to uphold brand safety.
Marketing Teams
Turn reviews and UGC into high-impact social proof, earn star ratings visibility in Google, and repurpose content across channels.
We love the features they offer on review moderation, especially their Experience Surveys on our BigCommerce store. We're able to receive and respond quickly to client feedback, which is critical and I like how they send customer data to Mailchimp.
AI-Powered Review Responder
Respond faster and smarter with AI review replies to build stronger customer relationships. Smart suggestions save time, and customer service tags enable smooth team collaboration.
Get instant, contextually appropriate response suggestions that match your brand voice and tone. AI analyzes each review to generate personalized replies that build stronger customer relationships.
Review and customize every AI-generated response before publishing. Maintain full control over your brand messaging while leveraging AI efficiency for faster customer engagement.
Organize and route reviews efficiently with smart tagging. Automatically categorize reviews by sentiment, product, or issue type to ensure the right team member responds quickly.
Enable seamless team collaboration with role-based permissions and assignment features. Track response times, share internal notes, and maintain accountability across your support team.
Flexible Publishing & Moderation Controls
You're in control with automation and brand safety built in. Reviews must be published, but spam, profanity, and low-quality content won't slip through.
Set custom rules to automatically publish reviews that meet your quality standards. Save time while maintaining control over what appears on your site with intelligent automation.
Automatically flag reviews that need human attention. Complex cases, ambiguous sentiment, or potential issues are held for manual review to ensure brand safety.
Protect your brand reputation with advanced content filtering. Automatically detect and filter profanity, spam, and inappropriate content before it reaches your customers.
Advanced fraud detection identifies suspicious review patterns and potential fake reviews. Maintain authentic customer feedback while protecting your brand integrity.
Boost Your Visual Reviews (UGC)
Turn everyday shoppers into your best marketers with authentic, shoppable UGC. Collect product review photos/videos so customers can see your products in action.
Review and approve customer-submitted photos and videos before they go live. Ensure only high-quality, brand-appropriate UGC appears on your product pages.
Automatically follow up with customers who left great text reviews to encourage photo and video submissions. Increase UGC collection rates with strategic reminder campaigns.
Streamlined workflow for reviewing and approving user-generated content. Quickly approve quality content while filtering out inappropriate or low-quality submissions.
Transform customer photos into powerful sales tools. Enable shoppers to click on products in customer photos to view details and make purchases directly.
Review Integrity Protection
Keep your reviews genuine and trustworthy. Flag suspicious reviews, enforce authenticity, and maintain shopper confidence with robust brand safety.
Advanced algorithms detect unusual review patterns, duplicate content, and potential fake reviews. Automatically flag suspicious activity for manual review and investigation.
Verify customer purchase history and validate review authenticity. Ensure only genuine customers who actually purchased products can leave reviews on your site.
Build and maintain customer trust through transparent review policies and authentic feedback. Show customers that your reviews are genuine and reliable.
Comprehensive brand safety measures protect your reputation. Monitor for inappropriate content, competitor attacks, and other threats to your brand integrity.
Ecommerce Integrations
Connect your store in minutes. Automate requests, keep ratings continuous.
Shopify
Real-time order sync for requests
WooCommerce
Native WordPress widgets & flows
BigCommerce
Built for large catalogs
Magento
Extension setup for fast start
OpenCart
Lightweight open-source cart support
PrestaShop
Popular global cart with modules
Neto (Maropost)
Australia-first ecommerce & POS
Shift4Shop
All-in-one cart + payments
Volusion
Hosted cart, quick configuration
Custom API
Flexible API integrations
Review Widgets
On-site review widgets
Amplify & Share
Maximize your review visibility across key customer touchpoints
Social proof across your pages
Curate customer photos into galleries
X (Twitter)
Share reviews across social channels
Professional social proof
Social Workflows
Automated social media sharing
Link-in-Bio
Curated customer galleries
Import & Manage
Import reviews from legacy systems and automate workflows
Amazon
Import Amazon reviews
eBay
Import eBay reviews
Import Google reviews
Import Facebook reviews
CSV Import/Export
Bulk data management tools
Cross-Platform
Syndicate reviews across platforms
It's solving the difficulty of collecting, organizing and displaying images of our products in use in the real world by real customers. It saves me time and automates the process of collecting UGC. I most like how RaveCapture allows me to collect reviews and images from customers to then share them on my website in a very automated way.
Import Reviews to Your Website
Bring all your success stories together with our easy-to-use CSV importer and helpful support team—import Amazon, eBay, Google, and Facebook reviews fast.
Import reviews from Amazon, eBay, Google, and Facebook with our streamlined import tools. Preserve ratings, timestamps, and customer information while maintaining data integrity across platforms.
Efficiently import large volumes of review data using our CSV import tools. Map product IDs, preserve review metadata, and maintain chronological order for seamless data migration.
Get expert assistance with your data migration process. Our support team helps ensure smooth transitions, data validation, and zero downtime during platform switches.
Maximize review value by syndicating content across multiple sites and platforms. Share authentic reviews between related products and maintain consistent social proof everywhere you sell.
Advanced Analytics & Reporting
Track performance, identify themes, and optimize your review management strategy with SLA metrics, sentiment analysis, and conversion impact reporting.
Monitor response times and ensure your team meets service level agreements. Track average response times, identify bottlenecks, and maintain high customer satisfaction standards.
Analyze review sentiment and identify common themes across customer feedback. Understand what customers love and areas for improvement with AI-powered insights.
Understand your review publishing patterns and coverage gaps. Track which products need more reviews and optimize your review collection strategy for better coverage.
Measure the impact of reviews on your business metrics. Track conversion rates, click-through rates, and revenue attribution to understand review ROI.
Control access to sensitive data and reporting features with granular role-based permissions. Ensure team members only see the information they need for their role.
Frequently Asked Questions
Get answers to common questions about review management