Experience Surveys Built for Ecommerce Growth
Capture post-purchase feedback, NPS, and CSAT in one workflow. Publish responses as reviews, collect UGC, and route insights straight into the tools that power retention.
Trusted by 500+ brands to power their voice-of-customer programs
Trusted by leading brands
Built for Every Customer Team
Unite marketing, ecommerce, and customer success around real customer experiences, captured automatically.
Ecommerce Brands
Run post-purchase surveys that capture sentiment, fit, and user-generated photos to boost PDP conversion.
Marketing Teams
Enrich campaigns with customer attributes, preferences, and reasons-to-buy sourced directly from survey responses.
Customer Success
Launch CSAT and NPS programs that surface retention risks early and trigger follow-up workflows automatically.
"RaveCapture helps us turn every purchase into meaningful feedback. The platform runs smoothly, the integrations are seamless, and the social proof we generate makes a tangible difference on conversion."
Capture Rich Customer Stories Right After Purchase
Launch surveys that blend quant scores, qualitative insight, and media uploads so you can understand the “why” behind every order.
Automate Every Survey Journey from Trigger to Reminder
Deliver the right survey at the right time with workflows tuned for ecommerce lifecycle touchpoints.
Turn Feedback into Social Proof & Conversion Lift
Automatically transform survey insights into reviews, UGC, and trust signals that influence buyers everywhere.
Ecommerce Integrations
Connect your store in minutes. Automate requests, keep ratings continuous.
Shopify, WooCommerce, BigCommerce, Magento, OpenCart, PrestaShop, Neto, Shift4Shop, Volusion, Custom API
Connect your storeEnterprise-Level Controls Without the Complexity
Give your team the tooling to launch, analyze, and act on survey programs in one unified dashboard.
Audience Targeting
Filter by product, order value, purchase frequency, or custom tags to tailor every survey.
Response Workflows
Auto-route negative scores to support, push praise to marketing, and keep stakeholders informed.
Consent & Compliance
Capture media rights, honor opt-outs, and stay aligned with GDPR/CCPA requirements.
Insight Reporting
Track trends across NPS, CSAT, and qualitative themes so teams can prioritize what matters.
Proven Experience Survey Playbooks
Start fast with ready-to-launch journeys that capture feedback across the entire customer lifecycle.
Post-Purchase Journey
Trigger surveys when orders ship or land at the doorstep, capturing sentiment while the experience is fresh.
Build a post-purchase flowRetention & Loyalty Health
Run recurring NPS campaigns by customer segment to understand loyalty drivers and churn risk.
See NPS best practicesProduct Storytelling
Collect photos, videos, and narrative responses that marketing can spin into PDP content and social proof.
Explore UGC workflowsHow Brands Scale Voice-of-Customer with RaveCapture
"Authentic customer photos outperform studio shots. RaveCapture keeps the content flowing and our PDPs fresh."
"RaveCapture is super robust with features to support our companies growth and reputation. RaveCapture has top notch customer service, with offered Zoom meetings, a great education portal, and a personal touch to help us know what will be beneficial moving forward in our business."