All-in-One Review Management Software
Automate review responses with AI, moderate content instantly, and transform customer feedback into powerful social proof that drives conversions.
We measure outcomes, not vanity metrics.
Trusted by leading brands
Who We Serve
Trusted by businesses that value authentic customer feedback and sustainable growth
Ecommerce Brands
Scale review responses with AI review replies, streamline UGC management, and keep on-site review widgets and product review schema fresh.
Customer Support Teams
Streamline workflows by automating review moderation with spam/profanity filtering, tagging, and assignments to uphold brand safety.
Marketing Teams
Turn reviews and UGC into high-impact social proof, earn star ratings visibility in Google, and repurpose content across channels.
"We have been using RaveCapture (previously TrustSpot) for 6 years now and have been very happy with them. Support is highly responsive and helpful. Customers can easily write a review… Excellent value, especially compared to some of the other big names that want $700+/month for the same service."
AI-Powered Review Responder
Respond faster and smarter with AI review replies to build stronger customer relationships. Smart suggestions save time, and customer service tags enable smooth team collaboration.
Flexible Publishing & Moderation Controls
You're in control with automation and brand safety built in. Reviews must be published, but spam, profanity, and low-quality content won't slip through.
Boost Your Visual Reviews (UGC)
Turn everyday shoppers into your best marketers with authentic, shoppable UGC. Collect product review photos/videos so customers can see your products in action.
Review Integrity Protection
Keep your reviews genuine and trustworthy. Flag suspicious reviews, enforce authenticity, and maintain shopper confidence with robust brand safety.
Suspicious activity flagging
Advanced algorithms detect unusual review patterns, duplicate content, and potential fake reviews. Automatically flag suspicious activity for manual review and investigation.
Authenticity verification tools
Verify customer purchase history and validate review authenticity. Ensure only genuine customers who actually purchased products can leave reviews on your site.
Customer trust maintenance
Build and maintain customer trust through transparent review policies and authentic feedback. Show customers that your reviews are genuine and reliable.
Brand safety protocols
Comprehensive brand safety measures protect your reputation. Monitor for inappropriate content, competitor attacks, and other threats to your brand integrity.
Ecommerce Integrations
Connect your store in minutes. Automate requests, keep ratings continuous.
Shopify, WooCommerce, BigCommerce, Magento, OpenCart, PrestaShop, Neto, Shift4Shop, Volusion, Custom API
Connect your store
Import Reviews to Your Website
Bring all your success stories together with our easy-to-use CSV importer and helpful support team—import Amazon, eBay, Google, and Facebook reviews fast.
"RaveCapture helps me collect, organize, and display our products being used in the real world by real customers. Saving me time automating UGC collection."
Advanced Analytics & Reporting
Track performance, identify themes, and optimize your review management strategy with SLA metrics, sentiment analysis, and conversion impact reporting.
Sentiment & theme analysis
Analyze review sentiment and identify common themes across customer feedback. Understand what customers love and where to improve with AI-powered insights.
Role-based permissions
Control access to sensitive data and reporting features with granular permissions. Ensure each teammate sees only what they need for their role.