7 articles found
Review Incentives: What's Allowed and What Actually Works
Navigate the complex landscape of review incentives with this comprehensive guide to legal, ethical, and effective strategies for encouraging customer feedback.
Review Generation vs. Review Gating: What's Legal and What Works
Understand the critical differences between review generation and review gating, and learn which strategies comply with platform policies and consumer protection laws.
What's a Good Response Rate for Reviews?
Discover industry benchmarks for review response rates and learn proven tactics to increase the percentage of customers who leave feedback after purchase.
5 Strategies for Responding to Negative Reviews (With Examples)
Master the art of responding to negative reviews with these five proven strategies and real-world examples that turn unhappy customers into brand advocates.
12 Review Request Email Examples (Free Templates)
Copy and customize these 12 proven review request email templates to boost your response rates and collect more authentic customer feedback.
The Legal Side of Customer Reviews: Best Practices for Ecommerce Compliance
Stay compliant with consumer protection laws, FTC guidelines, and platform policies while building a robust review program for your ecommerce store.
Brand Voice Guide for Review Responses: Building Authentic Customer Interactions
Develop a consistent, authentic brand voice for your review responses that strengthens customer relationships and reinforces your brand identity.