TrustSpot gets you
More Reviews to make you More Sales.
Looking for a new way to collect reviews? TrustSpot’s dynamic, simple solution will skyrocket the amount of quality reviews & UGC you receive all with the goal to make you more sales!
trustspot helps ecommerce brands that are serious about conversions
Automated Review Requests
Using in-email forms and SMS, fully automate asking customers for product reviews after purchase.
Customized Review Displays
Displaying your customers’ reviews on your site helps build social proof.
Increase conversions
Social proof builds trust with customers, helping you increase add-to-carts and checkouts.
Increase your Conversions
Collect More Reviews & UGC
Skyrocket your Product & Company Reviews
Automate each review request, choose your send delay and even ask custom survey questions for specific products to collect valuable insights.
Personalize each Review Request
Personalization is key to encouraging customers to leave reviews. With our in-app desgin elements and HTML editor, create the perfect email for each request.
Follow-up with Smart Reminders
Follow up on your initial review requests up-to 3 times. Customize each follow up email to personalize every outreach.
Collect Photos & Videos with each Review Request
Customers can easily add a photo or video testimonial after submitting their star + text review. Use this content on your website and share to social media!
Unwavering Success & Satisfaction Guarantee
No Risk, All Reward
Not feeling our service within 60 days? No problem.
Get a full refund, hassle-free.
Always-On Support
We’re here for you.
Expect a response within 24 hours, because your time matters.
Smooth Onboarding
We’ll guide you through it all.
Free Installation and Integration.
No headaches, just results.
Your Success, Our Priority
Not crushing your goals?
We’ll provide extra support to help you win.
Turn doubters into buyers
15+ Fully Customizable Review & UGC Displays
Show-off Reviews & UGC on Your Site
Display your customers reviews on each product page and any replies or questions that have be submitted. Let our support team help you install!
Fully Customizable Product Widgets
Fully customize our Product Review Widget with custom CSS, default colors, fonts and more! Personalization is key and we’re here to help.
Enable Rich Snippets for Google Search Results
Dynamically show Review Rich Snippets along with your Google Search Results for each product. Whether you’re using Product Groups or not, we make it easy for you.
Automatically feed Reviews into Google Shopping
Boost conversion rate and CPC by displaying your customer reviews below your products on Google Shopping ads.
TrustSpot integrates with your eCommerce platform and marketing tools
TrustSpot assures security for us with a platform that allows easy posting of experiences and photos by customers, as well as verified reviews for potential customers. What’s more, we are able to ‘plug and play’ without constantly tending to the platform.
Thea Lopatka, Owner, UMAi Dry®
Review Collection Made Easy: TrustSpot FAQs
How does TrustSpot help collect and manage reviews?
We keep it simple!
Through automation and easy-to-use features, you can send Company Review and Product Review requests upon fulfilled orders and service confirmation emails or manually to past customers. When reviews come into your TrustSpot account, we allow you to manage/moderate each review by responding, customizing how it displays on your site and providing data on each review & request sent.
Can TrustSpot integrate with my eCommerce platform?
Yes! eCommerce reviews are our bread & butter.
We can integrate with most popular ecommerce platforms including Shopify, Shopify Plus, Shopify Markets, WooCommerce, Magento, BigCommerce, Volusion, PrestaShop, OpenCart, Neto and Web Shop Manager.
We also offer an API for custom-built sites, making it easy to collect and display reviews on your website, no matter which platform you use.
How does TrustSpot authenticate reviews?
Simply put – Through email verification and order data.
For eCommerce sites, our integrations automatically send review requests upon order fulfillment.
For service-based businesses, our BCC Email integration sends requests as part of service confirmation emails.
All imported reviews are verified by our support team upon inspection of the import file and the reviews’ original sources.
Can I customize the appearance of my review widget?
Apply custom CSS and/or use our in-app settings.
You can customize the layout, colors, and fonts that best match your website’s design. Our easy-to-use widget builder lets you create a unique and visually appealing display for your customer reviews.
We also provide 10+ different widgets from review carousels, badges and banners, pop-ups and more!
What is Trustspot's pricing structure?
Monthly and Annual Pricing – No contracts required
We offer a range of pricing plans to suit businesses of all sizes. Each plan includes different features, such as review collection and displays, email automations, integrations, Google Shopping Ads Review Feed, collecting photos and videos, and more.
For Enterprise merchants, we offer custom tailor plans to fit your needs and budget.
Visit our Pricing page to see which features come with each plan.
Does TrustSpot help improve my SEO?
Through indexed content and Rich Snippets
Each of our widgets provide keyword-rich content and all review text is indexed by Google.
With our Product Review Widget, your review stars will show up on Google Search in the form of Rich Snippets.
Can I invite past customers to leave reviews?
Absolutely!
TrustSpot allows you to invite past customers to review your business in several ways; by sending a bulk invite to a list of customers (up to 1,000 per upload), a direct request email and/or using a direct link on your site, in emails, or even as a QR code.
Can I import my existing reviews?
Yes! Import native and external reviews.
You can import existing product and company reviews using a CSV file. We provide a sample file to help match your import file’s structure and our support team is here to assistance with this process.
When importing company reviews, you can also import reviews from Google, Facebook, LinkedIn, and Yelp.
Can I respond to customer reviews through TrustSpot?
Of course! We even have a A.I. Responder to help craft the perfect response.
Customers who receive replies can update their star ranking and review text, which is especially helpful when dealing with negative reviews.
By addressing customer feedback, both positive and negative, you can demonstrate your commitment to providing exceptional customer service and build stronger relationships with your audience.
What kind of support can I expect if I need assistance?
Support is here for YOU!
We offer integration and widget installation support on all accounts. You can directly message us via email and live chat while in-app.
For Premium, Ultimate and Enterprise users our development & success team is here to help troubleshoot any issues you may have and offer strategic advice to increase efficiency and improve your reviews program.
How does TrustSpot help collect and manage reviews?
We keep it simple!
Through automation and easy-to-use features, you can send Company Review and Product Review requests upon fulfilled orders and service confirmation emails or manually to past customers. When reviews come into your TrustSpot account, we allow you to manage/moderate each review by responding, customizing how it displays on your site and providing data on each review & request sent.
Can TrustSpot integrate with my eCommerce platform?
Yes! eCommerce reviews are our bread & butter.
We can integrate with most popular ecommerce platforms including Shopify, Shopify Plus, Shopify Markets, WooCommerce, Magento, BigCommerce, Volusion, PrestaShop, OpenCart, Neto and Web Shop Manager.
We also offer an API for custom-built sites, making it easy to collect and display reviews on your website, no matter which platform you use.
Can I customize the appearance of my review widget?
Apply custom CSS and/or use our in-app settings.
You can customize the layout, colors, and fonts that best match your website’s design. Our easy-to-use widget builder lets you create a unique and visually appealing display for your customer reviews.
We also provide 10+ different widgets from review carousels, badges and banners, pop-ups and more!
Can I import my existing reviews?
Yes! Import native and external reviews.
You can import existing product and company reviews using a CSV file. We provide a sample file to help match your import file’s structure and our support team is here to assistance with this process.
When importing company reviews, you can also import reviews from Google, Facebook, LinkedIn, and Yelp.
Does TrustSpot help improve my SEO?
Through indexed content and Rich Snippets
Each of our widgets provide keyword-rich content and all review text is indexed by Google.
With our Product Review Widget, your review stars will show up on Google Search in the form of Rich Snippets.
What kind of support can I expect if I need assistance?
Support is here for YOU!
We offer integration and widget installation support on all accounts. You can directly message us via email and live chat while in-app.
For Premium, Ultimate and Enterprise users our development & success team is here to help troubleshoot any issues you may have and offer strategic advice to increase efficiency and improve your reviews program.