Choosing the right apps for your Neto store is crucial to be efficient and make more sales.
Whether you want to market, ship, service customers, analyze, manage stock or process payments, you need the right tools.
This list covers apps across these areas to help you find the best solutions for your ecommerce business.
From customer engagement to seamless transactions, these apps have everything you need to boost your store’s sales and conversions.
1. RaveCapture (Marketing)
RaveCapture (formely known as TrustSpot) is a platform for e-commerce businesses that use Maropost Commerce Cloud (Neto). It collects and displays user-generated content (UGC), such as customer reviews, photos and videos on your product pages. This helps online stores increase conversions, reduce cart abandonment and improve the overall customer experience.
RaveCapture excels at amplifying customer feedback and is a key driver of business sales and customer satisfaction. By displaying real reviews across your ecommerce platform, you can build trust and credibility and influence purchasing decisions.
Features and Benefits
- Product Reviews and Ratings: Increase conversions by showing real customer feedback.
- Custom Review Forms: Get targeted insights to refine your business.
- Automated Review Requests: Engage customers with continuous feedback.
- Dedicated Reviews Widget: Display reviews across your site to build credibility.
These all work together to build customer relationships and drive sales.
2. Klaviyo (Marketing)
It integrates with Maropost Commerce Cloud using data from abandoned carts, fulfilled orders and product purchases to create email campaigns based on customer actions.
Klaviyo reduces cart abandonment and increases sales by delivering highly personalized marketing experiences through robust segmentation.
Targeting emails to customer behaviour – such as recent purchases or engagement levels – improves customer retention across all sales channels and encourages repeat business.
Features and Benefits
- Advanced Segmentation: Increases relevance and conversions by targeting emails to customer behaviour.
- Automated Flows: Timely communication and campaign management.
- Abandoned Cart Recovery: Automatically recovers lost sales by reminding customers of unpurchased items.
3. AdScale (Marketing)
AdScale automates and optimizes ad campaigns across Google and Facebook using your ecommerce platform’s data. It uses AI to analyze customer behaviour, orders and products to create highly targeted ads that are more precise and effective.
AdScale’s AI goes beyond the basic tools offered by Google and Facebook, using business intelligence to refine targeting and optimize ad spend.
The platform adjusts bids and budgets continuously so campaigns are always optimized for performance.
For ecommerce business owners, AdScale simplifies ad management with an all-in-one interface and a flexible pricing plan so it’s accessible and effective for businesses of all sizes.
Features and Benefits
- AI-Driven Targeting: Targets ads based on customer data to increase ad precision and ROI.
- Automated Bid Management: Adjusts bids to optimize spending and maximize returns.
- Cross-Channel Campaigns: Manages ads across Google, Facebook and Instagram from one platform.
These help ecommerce businesses get more traffic and sales out of their ad budget.
4. Shippit (Shipping)
Shippit is a shipping platform that connects your business to multiple carriers and automates the entire shipping process.
With real-time tracking and automated order fulfilment, Shippit gets orders out the door fast and on time to improve customer satisfaction.
Shippit simplifies logistics by automating carrier selection based on best rates and delivery times. Its smart shipping engine compares options across carriers to reduce manual work and lower shipping costs.
This automates order fulfilment, speeds up delivery and builds customer loyalty so customers come back.
Features and Benefits
- Smart Carrier Allocation: Automatically selects the cheapest carrier for each shipment to reduce shipping costs and improve delivery.
- Real-Time Tracking: Gives customers accurate tracking information to improve their shopping experience and build trust.
- Automated Returns Management: Simplifies the returns process so customers can send items back more easily, which builds satisfaction and encourages future purchases.
These help ecommerce businesses ship better and retain customers.
5. Sendle (Shipping)
Sendle is a shipping service for small and medium-sized businesses offering affordable, carbon-neutral delivery.
It connects you to a network of carriers so your shipments are handled efficiently and sustainability is prioritized.
Sendle is competitive on rates without sacrificing service. Its carbon-neutral approach is perfect for eco-conscious businesses and customers.
This combination of cost and values means businesses can ship better and stay true to themselves.
Features and Benefits
- Carbon Neutral Shipping: Increases brand appeal to eco-conscious customers and builds customer loyalty and repeat business.
- Flat Rate Pricing: Simplifies budgeting and pricing so businesses can maintain healthy margins and offer competitive shipping to customers.
- Reliable Carrier Network: Gets orders delivered on time and efficiently, which improves customer satisfaction and repeat sales.
By having these features, businesses can attract more customers, retain more and drive more sales while staying sustainable.
6. Starshipit (Shipping)
Starshipit is a shipping platform that automates the entire shipping process across multiple carriers.
It simplifies tasks like label printing, tracking and order management so businesses can ship more efficiently and accurately.
Starshipit reduces manual work and errors, speeds up the shipping process, and gets orders to customers faster.
This means customer satisfaction increases, and they come back and buy more. By optimizing shipping, Starshipit helps businesses grow by improving reliability and overall customer experience.
Features and Benefits
- Shipping Rules: Automatically apply specific shipping methods based on order conditions to reduce manual work.
- Order Splitting: Ship orders from different locations to optimize delivery times.
- Automated Notifications: Send automated SMS and email notifications to customers to keep them updated on their orders.
These help businesses offer a more tailored and reliable shipping experience, which drives sales and customer loyalty.
7. Zendesk (Customer Service)
Zendesk is a customer service platform that centralizes all customer interactions across live chat, email and phone support.
This helps businesses manage and resolve customer queries faster and better.
Zendesk simplifies customer service by bringing all communication channels into one place so you can track and resolve issues faster. This means customer satisfaction increases, repeat business and overall sales.
Features and Benefits
- Unified Support: Consolidates support requests from all channels and reduces response times and customer retention.
- AI Automation: Automates common queries so you can focus on the complex ones and resolve them faster.
- Analytics and Reporting: Gives you insights into customer interactions so you can make data-driven decisions to improve service and customer loyalty.
These help businesses maintain high service levels, which directly translates to customer satisfaction and sales.
8. Olark (Customer Service)
Olark is a real-time live chat platform that gives your online business the tools to engage with customers on your site.
By providing support in real-time, Olark ensures potential issues are resolved fast, and hesitant visitors become confident buyers.
Olark’s features allow businesses to respond to customer queries instantly, which is key to improving conversion rates. By addressing issues as they happen, Olark helps guide customers through their buying journey and increases their chances of a sale.
Features and Benefits
- Real-Time Visitor Insights: Gives you insights during chats so you can personalize your sales strategy.
- Customizable Chat Widgets: Enhances user experience by matching your brand’s look and building trust.
- Automated Messages: Proactively engages visitors based on their actions and drives them to fill out a contact form or make a purchase.
9. SnapEngage (Customer Service)
SnapEngage is a customer service platform that combines SMS and live chat so you can communicate with customers wherever they are.
This multi-channel approach means you can meet customers where they are most comfortable and overall service experience.
SnapEngage stands out by offering multiple communication options to cater to different customer preferences. This flexibility helps businesses increase customer satisfaction and drive sales by providing support across different channels.
Features and Benefits
- Proactive Chat: Engages visitors based on behaviour and converts leads into customers.
- Customizable Workflows: Automates chat routing so customer queries are handled quickly and efficiently.
- Omni-Channel Engagement: Combines SMS, chat and other channels so you can connect with customers in real time and increase conversions.
10. Google Analytics (Analytics and Optimization)
Google Analytics tracks visitor behavior, conversion funnels and overall site performance so you can optimize your ecommerce store.
It gives you deep insights into customer behavior so you can make data driven decisions. By seeing what’s working and where you need to improve it helps you optimize your site, increase conversion rates and ultimately sales.
Features and Benefits
- Ecommerce Tracking: Tracks product performance, checkout behavior and customer journey so you can refine your strategy and increase sales.
- Conversion Rate Analysis: This shows you the strengths and weaknesses of your conversion funnel so you can target your optimizations to increase sales.
- Real-Time Reporting: Gives you instant insights into visitor behavior so you can make changes to improve user experience and drive sales.
11. Crazy Egg (Analytics and Optimization)
Crazy Egg is a robust analytics tool that gives you heatmaps, scroll maps and A/B testing so you can see how visitors interact with your website.
These visual insights allow you to see where to improve and optimize your site for better engagement.
Crazy Egg is great at visualizing user behavior so you can see where on your site drives the most engagement. By understanding visitor interactions, you can optimize your layout and content and improve user experience and conversion rates.
Features and Benefits
- Heatmaps: See where users click so you can optimize key elements and drive conversions.
- Scroll Maps: See how far visitors scroll so you can place important content in the right spot.
- A/B Testing: Test different versions of pages to see what works best for your audience and overall conversion rates.
These features help you optimize user experience and increase sales.
12. Findify (Analytics and Optimization)
Findify is an advanced platform that personalizes product displays based on user behaviour so you can increase relevance and engagement in the competitive ecommerce market.
By seeing visitor interactions, product recommendations that match individual preferences are delivered.
Findify shows customers the products they are most likely to buy. This personalized shopping experience means higher customer satisfaction and more sales so it’s a must have for businesses to succeed in the ecommerce market.
Features and Benefits
- Smart Search: Gives relevant search results so product discovery and conversions increase.
- Personalized Recommendations: Suggests products based on user behaviour so average order value increases.
- Advanced Analytics: Gives you insights into customer preferences so you can make data-driven decisions to increase sales.
These features help you create a more engaging and better shopping experience.
13. Inventory Planner (Inventory Management)
Inventory Planner is a robust tool to help ecommerce businesses forecast demand and optimize stock levels so you can control stock.
By looking at sales trends and inventory data it prevents overstock and stockouts so you can maintain a balanced inventory.
Inventory Planner makes sure you always have the right stock on hand so you don’t waste stock and don’t lose sales. Stock control directly impacts profit by preventing too much or too little stock, which is key to advanced inventory management.
Features and Benefits
- Demand Forecasting: Forecasts future stock requirements so you can maintain optimal stock levels.
- Replenishment Planning: Suggests reorder quantities to avoid stockouts and overstock.
- Inventory Analytics: Gives you insights into stock performance so you can make data-driven decisions to increase profit.
These features help you manage inventory and increase sales and profit.
14. Maropost Rewards Program (Loyalty Program)
The Maropost Rewards Program is a built-in tool for Neto ecommerce store owners to increase customer loyalty by offering rewards points for purchases. This program helps retain customers by encouraging repeat purchases, customer engagement and long-term sales.
This platform is great because it turns one-time buyers into loyal customers by rewarding them for repeat purchases. Keeping customer engagement increases the chance of customers coming back, which directly increases sales and customer lifetime value.
Features and Benefits
- Customizable Points System: Allows store owners to set specific rewards for different customer actions so they will purchase again.
- Automatic Points Tracking: Tracks and updates points automatically with each purchase, so it’s easy for customers and store owners.
- Flexible Redemption Options: Customers can redeem points in multiple ways, so they will use them more often.
15. PayPal (Payment Processing)
PayPal allows customers to pay with PayPal accounts, credit cards and other methods. It’s a well-known payment solution that customers trust.
PayPal’s familiarity and trust reduce friction at checkout, so customers feel more confident and convert more. It’s a payment option that caters to a wide audience.
Features and How They Increase Sales:
- One Touch Payments: Simplifies the checkout process so cart abandonment is reduced.
- Buyer Protection: Gives customers extra security so they are more likely to complete the purchase.
- Global Reach: Supports multiple currencies so you can sell to a global audience.
