5 Food Brands Using RaveCapture to Collect Reviews and UGC

by | Oct 10, 2024 | Case Studies

You’re browsing online for that perfect protein bar or grass-fed steak when suddenly, a customer’s photo catches your eye—a mouth-watering dish made with the very product you’re considering. Below it, a glowing review that feels like it came from a close friend. Welcome to the world of RaveCapture, where customer experiences become powerful marketing tools.

Today, authenticity is the secret ingredient that sets great brands apart. It’s like getting a recommendation from a trusted friend, but on a much larger scale. 

We’re about to dive into the delicious world of five food brands that have mastered the art of letting their customers do the talking. They’re not just selling food; they’re inviting you into a community of passionate foodies, health enthusiasts, and culinary adventurers.

So, let’s explore how Waltons, MariGold Foods, Heartstone Farm, GoGood, and Perky Jerky are using RaveCapture to spice up their online presence and leave their customers hungry for more.

1. Waltons: Empowering Meat Processors with Customer Insights

Who They Are

Waltons, originally founded in 1986 as Mid-Western Research & Supply Inc., has a rich history in the meat processing industry. The company, now in its third generation of family ownership, has evolved from a service-oriented business offering meat processing knowledge to a comprehensive supplier of meat packaging and supply products.

What They Do

Waltons provides a wide range of products for independent meat processors, including equipment, packaging materials, and supplies. With approximately 5,200 items ready for same-day shipment from their central location in Wichita, Kansas, Waltons is committed to meeting the changing needs of their customers efficiently.

How They Use RaveCapture

Waltons utilizes RaveCapture on the BigCommerce platform to collect reviews and photos from customers showcasing their equipment in use. This approach serves multiple purposes:

  1. Product Validation: By displaying photos of their equipment in action, Waltons provides potential customers with real-world evidence of their products’ quality and functionality.
  2. Customer Engagement: Encouraging customers to share photos creates a sense of community among meat processors and fosters engagement with the Waltons brand.
  3. Visual Testimonials: The combination of written reviews and user-submitted photos acts as powerful visual testimonials, helping to build trust with prospective buyers.

By leveraging RaveCapture, Waltons transforms their customers’ experiences into compelling marketing content, reinforcing their position as a trusted partner in the meat processing industry.

2. Marigold Foods: Nourishing Health-Conscious Consumers

MariGold Food Protein Bars Product Reviews

Who They Are

Marigold Foods, founded by Mari Ann and Steve Lisenbe, emerged from a personal journey towards better health. After discovering her gluten intolerance in 2002, Mari Ann set out to create protein bars that met her strict nutritional requirements.

What They Do

Marigold Foods specializes in crafting gourmet-tasting, extremely healthy, gluten-free protein bars. They’ve expanded their product line to include protein powders and nutritional supplements, including protein coffee. All their products adhere to strict nutritional guidelines: high protein, low sugar, non-GMO, and free from artificial ingredients.

How They Use RaveCapture

Marigold Foods implements RaveCapture on the WooCommerce platform to collect both reviews and photos with their reviews. This strategy allows them to:

  1. Showcase Product Variety: With over 20 flavors of bars, customer photos help highlight the diverse range of products available.
  2. Build Trust: By displaying authentic customer reviews alongside product photos, Marigold Foods reinforces their commitment to transparency and quality.
  3. Encourage Customer Creativity: Collecting photos of how customers enjoy their products can inspire others and create a sense of community among health-conscious consumers.
  4. Validate Health Claims: User reviews often mention the health benefits experienced, supporting Marigold’s claims about their products’ nutritional value.

Through RaveCapture, Marigold Foods turns their customers into brand advocates, using their experiences to attract and convert new health-conscious consumers.

3. Heartstone Farm: Bringing Grass-Fed Goodness to Customers’ Tables

Heartstone Farm Food Product Reviews

Who They Are

Heartstone Farm, established by Farmer Dan and his partner, Tara, is the culmination of a lifelong dream to create a sustainable, ethical farm. Located in Maine, this 500-acre farm embodies their commitment to raising cattle in a natural, stress-free environment.

What They Do

Heartstone Farm specializes in producing high-quality, grass-fed beef. They prioritize natural farming methods, avoiding antibiotics and ensuring their cattle are fed only grass, as nature intended. Their mission is to provide good food raised in an ethical and environmentally conscious manner.

How They Use RaveCapture

Heartstone Farm employs RaveCapture on the Shopify platform to collect a substantial amount of UGC along with their reviews, particularly showcasing their meat deliveries to customers. This approach offers several benefits:

  1. Quality Assurance: By encouraging customers to share photos of their delivered products, Heartstone Farm demonstrates the quality and freshness of their meat.
  2. Transparency: User-generated content showing the packaging and condition of delivered products builds trust in their shipping and handling processes.
  3. Recipe Inspiration: Customers often share photos of meals prepared with Heartstone Farm’ products, inspiring other customers and showcasing the versatility of their grass-fed beef.
  4. Emotional Connection: Images of families enjoying meals made with Heartstone Farm’s products help create an emotional connection with potential customers, emphasizing the farm-to-table experience.

Through RaveCapture, Heartstone Farm effectively bridges the gap between their pastoral farm setting and their customers’ dining tables, reinforcing their commitment to quality and ethical farming practices.

4. GoGood: Revolutionizing Clean Protein Supplements

GoGood Supplements Product Reviews

Who They Are

GoGood was born out of a desire to create clean, transparent protein supplements. Founded by young entrepreneurs who were disillusioned with commercial protein powders full of artificial ingredients, GoGood set out to revolutionize the supplement industry.

What They Do

Based in New Zealand, known for its high-quality food production, GoGood produces pure, organic protein powders and supplements. They focus on using real, organic fruits and superfoods in their blends, ensuring a clean and authentic product with impressive nutritional profiles.

How They Use RaveCapture

GoGood utilizes RaveCapture on the Shopify platform to collect product reviews. Their approach to leveraging customer feedback includes:

  1. Highlighting Purity: Reviews often emphasize the clean, natural taste of GoGood products, reinforcing their brand promise of purity.
  2. Showcasing Results: Customer reviews frequently mention the effectiveness of GoGood products, providing social proof for potential buyers.
  3. Addressing Concerns: By displaying and responding to reviews, GoGood demonstrates their commitment to customer satisfaction and product improvement.
  4. Educational Content: Reviews sometimes include customers sharing how they use the products, educating others about incorporating GoGood into their lifestyle.

Through RaveCapture, GoGood transforms customer experiences into powerful testimonials, helping to build trust in a market often plagued by skepticism about supplement quality.

5. Perky Jerky & Savage Jerky: Uniting Bold Flavors with Customer Experiences

Perky Jerky Product Reviews

Who They Are

Perky Jerky and Savage Jerky represent a dynamic duo in the premium jerky market. Each brand started with a unique approach: Perky Jerky pioneering with turkey jerky, and Savage Jerky elevating the game with bacon jerky.

What They Do

These brands produce high-quality, innovative jerky products that stand out in a crowded market. They focus on unique proteins and adventurous flavors, catering to jerky enthusiasts looking for premium, handcrafted snacks.

How They Use RaveCapture

Perky Jerky & Savage Jerky implement RaveCapture on their Shopify platform to collect customer reviews. Their strategy for utilizing customer feedback includes:

  1. Flavor Exploration: Reviews help showcase the unique and bold flavors of their products, encouraging customers to try new varieties.
  2. Adventure Association: By collecting reviews from customers who take their jerky on various adventures, they reinforce their brand image as the perfect snack for active lifestyles.
  3. Quality Validation: Customer reviews often highlight the high-quality ingredients and craftsmanship, justifying the premium positioning of their products.
  4. Community Building: By engaging with reviewers and showcasing customer experiences, they foster a community of jerky enthusiasts.

Through RaveCapture, Perky Jerky & Savage Jerky turn their customers’ taste adventures into compelling stories that attract new customers and reinforce brand loyalty.

These five food brands – Waltons, Marigold Foods, Heartstone Farm, GoGood, and Perky Jerky & Savage Jerky – demonstrate the power of leveraging customer reviews and user-generated content through RaveCapture.

By authentically showcasing customer experiences, these companies not only build trust and credibility but also create engaging content that resonates with their target audiences. Whether it’s displaying equipment in use, sharing healthy recipes, showcasing farm-to-table journeys, validating clean supplements, or celebrating bold flavors, RaveCapture helps these brands turn customer satisfaction into a powerful marketing tool.

In the competitive food industry, this approach to harnessing customer voices gives these brands a significant edge, fostering community, driving sales, and building lasting customer relationships.