Top 15 BigCommerce Apps to Drive Revenue Growth in 2024

Getting the right BigCommerce apps for your store is key to selling and being efficient.

Whether you’re focused on marketing, customer service, shipping or analytics, the right tools make all the difference.

Having apps that match your business needs allows you to automate tasks, improve customer experience and increase your bottom line.

1. RaveCapture (Best for Reviews and UGC)

RaveCapture is a powerful tool for ecommerce businesses to collect and display customer reviews, photos and videos.

It engages customers by using user-generated content (UGC), which builds trust and converts for online stores.

RaveCapture integrates with BigCommerce and automates the collection of authentic UGC. This content not only boosts SEO but also increases customer satisfaction by showing real experiences.

For online retailers, this means higher customer retention and a bigger customer base, which means business growth.

Key Features and Benefits

1. Customizable Widgets: Blend customer reviews into your online business design to enhance the shopping experience.
2. Automated Photo and Video Collection: Gather customer feedback, drive customer loyalty and increase email list engagement.
3. Advanced Analytics: See how UGC impacts sales through detailed analytics, inform your marketing and improve customer relationships.

2. Smile.io (Best for Loyalty Programs)

Smile.io is a full suite for ecommerce businesses that allows them to build and manage loyalty programs and retain customers through rewards and referrals.

This platform encourages customer loyalty and increases repeat purchases and customer lifetime value.

Smile.io allows online stores to create engaging loyalty programs and referral programs that drive customer retention and customer satisfaction.

Offering rewards for specific actions nurtures long-term customer relationships and enhances the overall shopping experience.

The seamless integration with BigCommerce means these programs fit into your existing marketing strategy and grow your business.

Key Features and Benefits

1. Points-Based Rewards System: Manage customer loyalty with a system that rewards customer actions to increase customer engagement and satisfaction.
2. Referral Programs: Attract new customers through existing loyal customers using a referral program to grow your business.
3. Seamless Integrations: Integrates with your existing tools for a seamless experience for customers and business owners.

3. Justuno (Best for Conversion Optimization)

Justuno is a conversion optimization tool for ecommerce businesses to engage customers through targeted pop-ups, banners and dynamic content.

By strategically placing these elements, Justuno helps online stores capture leads, grow email lists, and sell more.

Justuno tracks visitor behavior in real-time and delivers personalized offers to reduce cart abandonment and increase conversions.

Its features help online businesses engage with customers at the right moments and enhance the shopping experience. With seamless integration into BigCommerce, Justuno becomes part of your marketing strategy and grows your business.

Key Features and Benefits

1. Behavioral Targeting: Personalizes messaging based on user behavior, and increases customer retention and satisfaction.
2. A/B Testing: Refines marketing campaigns through split testing and optimizes for better customer relationships and conversions.
3. Detailed Analytics: Tracks performance so business owners can adjust marketing and maximize ROI.

4. Mailchimp (Best for Email Marketing)

Mailchimp is an industry-leading email marketing platform that helps ecommerce businesses design, send and track email campaigns.

Known for its user-friendly interface and features, it’s the go-to solution for businesses looking to engage customers and sell more.

Mailchimp integrates with BigCommerce and allows online stores to create targeted email campaigns using customer data.

This integration helps to nurture leads, increase customer satisfaction and encourage repeat purchases. Plus Mailchimp offers SMS marketing as an add on to reach customers across multiple channels.

Key Features and Benefits

1. Automated Email Campaigns: Trigger emails based on customer actions like abandoned carts, increase customer retention and loyalty.
2. Advanced Segmentation: Target multiple customer groups with personalized messages for more effective marketing.
3. Detailed Analytics: See campaign performance so you can refine your email and SMS marketing for maximum ROI.

5. Google Shopping

Google Shopping is a powerful platform that shows products directly in Google search results, increases visibility, and drives targeted traffic to your online store.

With its massive reach, it connects customers with the products they need and grows sales and brand awareness.

Google Shopping integrates with BigCommerce through apps like Global and allows businesses to expand into international markets with ease.

This integration allows you to manage global pricing, automate currency conversions and comply with local regulations.

By using Google Shopping, businesses can increase product visibility, attract international customers and convert with targeted product recommendations.

Key Features and Benefits

1. International Market Reach: Show products across multiple countries to increase global sales.
2. Automated Currency Conversion: Show prices in local currencies, making it easy for international customers to buy.
3. Enhanced Product Listings: Integrate product reviews and recommendations to attract and convert more.

6. Gorgias (Best for Customer Support)

Gorgias is a customer support platform for ecommerce businesses.

It centralizes communication across email, live chat and social media, to make it easier to manage and streamline customer interactions.

Gorgias helps customer service by auto-responding to common questions and managing support across multiple platforms.

This reduces manual tasks, gets you to respond faster, and increases customer satisfaction.

Integrate with BigCommerce and deliver great support, build stronger customer relationships and retain customers.

Key Features and Benefits

1. Live Chat and Email Integration: Offer real-time support through seamless integration, improving customer experience.
2. AI-Powered Automation: Reduce manual tasks by auto-responding to common questions so your team can focus on complex issues.
3. Centralized Ticketing System: Consolidate support tickets from all channels for consistent customer service.

7. ShipStation (Best for Shipping)

ShipStation is a shipping app that helps ecommerce businesses automate and streamline the fulfillment of orders.

It simplifies tasks like label creation, tracking and carrier selection so you can deliver products to customers faster.

ShipStation automates the shipping process and saves time and shipping costs for ecommerce businesses.

Multiple carrier integration provides flexible shipping options to ensure timely deliveries, increase customer satisfaction, and increase repeat business.

Key Features and Benefits

1. Multiple Carrier Integration: Offers many carrier options, so you can choose the most cost-effective way to deliver to customers.
2. Automated Tracking and Notifications: Keep customers informed with real-time tracking to improve the overall shopping experience.
3. Bulk Label Printing: Speed up fulfillment during peak times, reduce delays and get orders out the door faster.

8. Brightpearl (Best for Inventory and Order Management)

Brightpearl is a digital operations platform for ecommerce businesses.

It automates tasks like inventory management, order processing and financial reporting so businesses run smoothly and efficiently.

Brightpearl helps ecommerce stores manage stock levels, prevent overselling and streamline back-office operations.

By automating these processes it reduces errors and saves time so business owners can focus on growth and customer satisfaction. Integrate with BigCommerce and have a seamless customer experience from order to delivery.

Key Features and Benefits

1. Real-Time Inventory Tracking: Monitor stock levels across all sales channels to prevent stockouts and overselling.
2. Automated Order Processing: Speed up fulfillment by auto-processing order workflows to get products to customers faster and increase customer satisfaction.
3. Integrated Financial Reporting: Get detailed insights into business performance to make informed decisions with accurate financial data.

9. LiveChat (Best for Live Chat)

LiveChat is a customer service tool that helps ecommerce businesses chat with website visitors in real-time.

Help resolve customer questions fast, reduce friction in the buying process and increase conversions.

LiveChat integrates with BigCommerce, so you can add chat widgets to your site. This feature provides instant help in the chat window to increase customer satisfaction and sales.

Automated greetings can be used to initiate conversations proactively and increase customer engagement.

Key Features and Benefits

1. BigCommerce Integration: Add chat widgets to your site for a seamless customer experience.
2. Automated Greetings: Engage visitors instantly to increase interaction and conversions.
3. Advanced Analytics: Track chat performance to measure impact on sales and refine your strategy.

10. Sellbrite (Best for Multichannel Selling)

Sellbrite is a multichannel listing tool that helps online businesses manage sales across many ecommerce and shopping cart platforms besides BigCommerce, including Amazon, eBay, and Walmart.

It simplifies multichannel selling by centralizing control and synchronizing operations across all marketplaces.

Sellbrite syncs inventory and orders across all sales channels to prevent overselling and provide a consistent customer experience.

Native integration with BigCommerce lets you expand your reach without the headaches of manual inventory. Sellbrite is for businesses that want to scale across multiple platforms without the hassle of manual inventory management.

Key Features and Benefits

1. Centralized Management: Manage listings and inventory across multiple marketplaces from one dashboard to reduce manual tasks and errors.
2. Auto Synchronization: Real-time updates across all channels to prevent overselling and accurate inventory management.
3. Many Carrier Integrations: Easy shipping with native integrations to major carriers to simplify fulfillment.

11. Stripe (Best for Payment Processing)

Stripe is one of the most flexible payment gateways that supports many payment methods and currencies, so it’s the go-to for ecommerce businesses that want to have a global checkout.

Stripe integrates with BigCommerce for a secure and frictionless payment. By supporting multiple payment methods including Apple Pay and Google Pay, Stripe reduces friction, increases conversions and customer satisfaction.

Plus its advanced fraud detection tools protect your business, so you and your customers can have peace of mind.

Key Features and Benefits

1. Multiple Payment Methods: Many options, including Apple Pay and Google Pay, cater to different customer preferences.
2. Advanced Fraud Detection: Uses the latest technology to detect and prevent fraud to protect your ecommerce business.
3. Seamless Integration: A smooth checkout experience with easy integration into BigCommerce to reduce friction and increase conversions.

12. Shogun Page Builder (Best for Landing Pages)

Shogun is a powerful page builder that helps ecommerce businesses create custom landing pages with a drag-and-drop interface. No coding is required for store owners to build high-converting pages.

This landing page builder lets store owners design and optimize landing pages for their specific needs. With a user-friendly interface and advanced customization options, Shogun improves the overall shopping experience and increases sales.

Being able to create beautiful, conversion-focused pages without technical knowledge is a must-have for your BigCommerce store.

Key Features and Benefits

1. Drag-and-Drop Editor: Easy page creation with a user-friendly interface, no coding required.
2. Pre-Designed Templates: Many templates are used to speed up development so you can launch faster.
3. A/B Testing: Test different versions of landing pages to optimize and maximize conversions.

13. Google Analytics (Best for Data Analysis)

Google Analytics is a must have for ecommerce store owners, to track website traffic and get deep insights into customer behavior. So you can make data driven decisions to increase sales.

Integrating Google Analytics with BigCommerce lets store owners get deep insights into user behaviour, from traffic sources to conversion paths.

This analysis helps optimize marketing and improve the overall shopping experience. Google Analytics is one of the best for ecommerce because it provides actionable data and continuous optimization.

Key Features and Benefits

1. Detailed Traffic Analysis: See user behaviour, identify trends and optimize site performance based on data.
2. Conversion Tracking: Measure marketing performance and see what works best.
3. Custom Reports: Create custom reports to get actionable insights to make better decisions and refine strategy.

14. Privy (Best for Lead Capture)

Privy is a lead capture tool to help ecommerce stores convert visitors into subscribers and customers with pop-ups and forms.

It’s great at capturing email addresses, reducing cart abandonment, and increasing conversions and sales.

Privy’s easy-to-use platform lets ecommerce businesses create targeted offers to engage visitors at key moments, such as when they are about to leave the site.

By using exit intent pop-ups Privy recovers abandoning visitors and turns them into leads or customers. Seamless integration with email marketing platforms means automated follow up and more effective marketing.

Key Features and Benefits

1. Exit-Intent Pop-Ups: Capture customers who are about to leave and increase conversions.
2. A/B Testing: Test lead capture forms to get the best performance.
3. Integration with Email Marketing Platforms: Connects with your email marketing tools for automated follow-up.

15. Searchanise (Marketing)

Searchanise is a powerful tool to supercharge your BigCommerce store’s search, to get faster and more relevant results for the customer.

It increases product discovery with predictive search, dynamic filters and personalized results. So customers can make quicker decisions, higher conversions and more sales by finding what they need fast.

Key Features and Benefits

1. Smart Search with Autocomplete: Instant and accurate results with predictive suggestions for a better user experience.
2. Dynamic Filters: Let customers filter results to make quicker decisions and increase conversions.
3. Personalized Search Results: Uses behavior data to show relevant products to increase purchase likelihood.

Each app has its own features to solve specific business needs, so you can customize your store to get the best results.

Try these apps to see which ones fit your goals, and start maximizing your store today. Investing in the right tools is the key to long term growth and success in ecommerce.