Boost Customer Satisfaction with RaveCapture’s AI Responder
Improve your online reputation to generate more sales with RaveCapture – the all-in-one eCommerce solution for collecting, managing and sharing product & site reviews.
Join 500+ eCommerce businesses around the world using RaveCapture to collect & moderate reviews
RaveCapture’s A.I. Responder makes responding to reviews a breeze. Saves a ton of time when dealing with negative reviews while still keeping it personal!
Tyler Speegle, Extelli
Craft Effective Responses that Elevate Satisfaction
Respond to more reviews with ease and confidence, turning your customers into loyal advocates.
Empower Your Customer Service Team
Eliminate the stress of crafting the perfect response by providing your team with a reliable starting point for engaging customer interactions.
Streamline Your Review Response Process
Save time and effort with our AI-generated suggestions, ensuring every response is well-crafted and impactful.
Exclusive Offer
30 Reviews in 60 days, Guaranteed
We are dedicated to your success! If you don’t get 30 new reviews in the first 60 days get 3 months on us.
Try Risk Free
Try TrustSpot’s product review and AI Responder platform with a 60 day money back guarantee!
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Picking up a new software can be time consuming, so let us handle all of the set up for you!
Review Collection Made Easy: RaveCapture FAQs
How does RaveCapture help collect and manage UGC and reviews?
We keep it simple!
Through automation and easy-to-use features, you can send Company Review and Product Review requests upon fulfilled orders and service confirmation emails or manually to past customers. When reviews come into your RaveCapture account, we allow you to manage/moderate each review by responding, customizing how it displays on your site and providing data on each review & request sent.
Can RaveCapture integrate with my eCommerce platform?
Yes! eCommerce reviews are our bread & butter.
We can integrate with most popular ecommerce platforms including Shopify, Shopify Plus, Shopify Markets, WooCommerce, Magento, BigCommerce, Volusion, PrestaShop, OpenCart, Neto and Web Shop Manager.
We also offer an API for custom-built sites, making it easy to collect and display reviews on your website, no matter which platform you use.
How does RaveCapture authenticate reviews?
Simply put – Through email verification and order data.
For eCommerce sites, our integrations automatically send review requests upon order fulfillment.
For service-based businesses, our BCC Email integration sends requests as part of service confirmation emails.
All imported reviews are verified by our support team upon inspection of the import file and the reviews’ original sources.
Can I customize the appearance of my review widget?
Apply custom CSS and/or use our in-app settings.
You can customize the layout, colors, and fonts that best match your website’s design. Our easy-to-use widget builder lets you create a unique and visually appealing display for your customer reviews.
We also provide 10+ different widgets from review carousels, badges and banners, pop-ups and more!
What is RaveCapture's pricing structure?
Monthly and Annual Pricing – No contracts required
We offer a range of pricing plans to suit businesses of all sizes. Each plan includes different features, such as review collection and displays, email automations, integrations, Google Shopping Ads Review Feed, collecting photos and videos, and more.
For Enterprise merchants, we offer custom tailor plans to fit your needs and budget.
Does RaveCapture help improve my SEO?
Through indexed content and Rich Snippets
Each of our widgets provide keyword-rich content and all review text is indexed by Google.
With our Product Review Widget, your review stars will show up on Google Search in the form of Rich Snippets.
Can I invite past customers to leave reviews?
Absolutely!
RaveCapture allows you to invite past customers to review your business in several ways; by sending a bulk invite to a list of customers (up to 1,000 per upload), a direct request email and/or using a direct link on your site, in emails, or even as a QR code.
Can I import my existing reviews?
Yes! Import native and external reviews.
You can import existing product and company reviews using a CSV file. We provide a sample file to help match your import file’s structure and our support team is here to assistance with this process.
When importing company reviews, you can also import reviews from Google, Facebook, LinkedIn, and Yelp.
Can I respond to customer reviews through RaveCapture?
Of course! We even have a A.I. Responder to help craft the perfect response.
Customers who receive replies can update their star ranking and review text, which is especially helpful when dealing with negative reviews.
By addressing customer feedback, both positive and negative, you can demonstrate your commitment to providing exceptional customer service and build stronger relationships with your audience.
What kind of support can I expect if I need assistance?
Support is here for YOU!
We offer integration and widget installation support on all accounts. You can directly message us via email and live chat while in-app.
Our development & success team is here to help troubleshoot any issues you may have and offer strategic advice to increase efficiency and improve your reviews program.