Customer Photos & Videos Platform

Q: How do you collect customer photos and videos (customer photo upload, video reviews)?

You can enable customer photo upload directly in product reviews and invite video reviews in your post-purchase flows. You can also add a survey step to request visuals. All media routes into your UGC Studio to review, tag, and publish to your UGC gallery.

Q: Can I curate Instagram posts for my UGC gallery (Instagram curation)?

Yes—connect your Instagram Business account to pull in your own posts and use Instagram curation (including hashtag search) to discover recent public content. Publish the best visuals to on-site carousels or a shoppable Instagram feed.

Q: What makes UGC shoppable (shoppable UGC and shoppable Instagram feed)?

Tag products on photos/videos to activate Buy Now or Shop the Look overlays. This turns galleries and carousels into shoppable UGC, sending visitors straight to PDPs from inspiration moments—driving UGC for conversion.

Q: How do you ensure brand safety with user-generated content?

Moderate every submission before it goes live: publish/unpublish controls, favorites to surface top assets, and basic edits (crop/watermark) keep your user-generated content gallery on-brand and safe.

Q: What's the conversion impact of customer photos on product pages (UGC for conversion)?

Shoppers who engage with real-customer visuals are more confident and convert at higher rates. Placing customer photo reviews and video reviews near key PDP decision points reduces friction and accelerates purchase.

Q: Can I use UGC in email marketing and social media?

Absolutely. Reuse top visuals in campaigns and social posts to boost engagement, then link back to PDPs or your UGC gallery. Consistent amplification of shoppable UGC compounds reach and conversion over time.

Enable customer photo upload and video reviews, build a high-converting UGC gallery, curate with Instagram photos, and showcase a UGC.

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Trusted by leading brands

Who We Serve

Trusted by businesses that value authentic customer feedback and sustainable growth

Ecommerce Brands

Boost product page conversions with UGC for conversion using customer photo reviews and video reviews

Fashion & Beauty

Help customers see fit and style in real life with a UGC gallery to reduce returns

Home & Outdoor

Showcase products in context-of-use with a user-generated content gallery

William

Swing Design

I moved over to RaveCapture from yotpo. At the time yotpo was trying to charge me 15k a year for their review app. RaveCapture gave me even more options, such as customer images, at a fraction of the cost of yotpo. I have had very little issues and any requests RaveCapture was quick to act on.

Collect Everywhere, Curate Smart

Gather customer photos and videos from multiple touchpoints, then curate the best content to showcase your products authentically.

Multi-Channel Collection

Customer photo upload in reviews, video reviews within post-purchase flows, and Instagram curation

Smart Curation

Visual tags, favorites system, brand-safe moderation for a high-quality UGC gallery. Learn more about sharing UGC.

Cross-Platform Integration

Seamless Instagram post curation powering a shoppable Instagram feed

Customer photo upload and video review collection interface showing mobile survey view

Ecommerce Integrations

Connect your store in minutes. Automate requests, keep ratings continuous.

Shopify

Real-time order sync for requests

WooCommerce

Native WordPress widgets & flows

BigCommerce

Built for large catalogs

Magento

Extension setup for fast start

OpenCart

Lightweight open-source cart support

PrestaShop

Popular global cart with modules

Neto (Maropost)

Australia-first ecommerce & POS

Shift4Shop

All-in-one cart + payments

Volusion

Hosted cart, quick configuration

Custom API

Flexible API integrations

Display

On-site review widgets and visual galleries

Review Widgets

On-site review widgets

Visual Gallery

Curated customer photos & videos

Visual Carousel

PDP visual social proof

Shoppable Instagram Feed

Curated Instagram posts

Jonathon T

Waltons

RaveCapture is amazing, you guys have the best customer service of any vendor that I deal with so I shouldn't be surprised when you offer over the moon kind of help. Beth is always awesome at explaining things perfectly.

Visual gallery with shoppable buttons showing customer photo reviews and buy now overlays

Make UGC Shoppable & Conversion-Focused

Transform customer photos and videos into direct sales opportunities with smart product tagging and seamless purchase flows.

Buy Now Overlays

Add "Buy Now" and "Shop the Look" overlays to customer photos and videos, turning UGC into instant purchase opportunities that reduce cart abandonment.

Product Tagging

Tag customer photos and videos to create product specific UGC galleries and visual carousels with shoppable elements.

Gallery Widgets

Deploy visual carousels and gallery widgets with shoppable elements, including Instagram feed capabilities that drive conversions through authentic social proof. See implementation guide.

Showcase UGC Everywhere That Matters

Display customer photos and videos across your entire customer journey to maximize social proof and drive conversions at every touchpoint.

PDP UGC Blocks

Display customer photo and video reviews alongside ratings on product pages for instant social proof that reduces hesitation and increases conversions. Learn about our review system.

Homepage Carousels

Feature dynamic carousels with fresh customer photos and videos that automatically update, creating engaging first impressions for new visitors.

Dedicated Galleries

Create infinite-scroll UGC galleries that serve as inspiration hubs, combining customer photos, videos, and Instagram content for extended engagement. Explore display options.

Review display gallery and visual gallery widget showing customer uploaded photos and videos

Frequently Asked Questions About Customer Photos & Videos

Everything you need to know about our customer photos and videos platform