Customers rely on reviews before making a purchase. In fact, 93% say reviews influence their buying decisions. Yet, many ecommerce brands struggle to collect them, leaving potential sales on the table. Without fresh, detailed reviews, trust...
Reviews
Review Intelligence: Your Ultimate Guide for Customer Feedback
Your customers are already telling you what works and what doesn't. The question is, are you listening? A five-star rating tells you customers are happy but doesn't explain why. Negative feedback signals problems, but businesses risk fixing the...
How to Analyze Customer Feedback with AI
Every ecommerce business collects customer feedback, but interpreting them is another issue. Manually sifting through scores of customer reviews wastes a lot of time, and identifying useful trends isn't necessarily straightforward. AI simplifies...
How to Navigate the New Ecommerce Tariffs in 2025
The ecommerce industry is facing new hurdles with the new tariffs announced by President Trump in February 2025. With additional costs on goods from Mexico, Canada, and China, online store owners must reassess sourcing, pricing, and logistics....
The Review-SEO Connection: Maximizing Search Visibility Through Ratings
Do you want to understand the review-SEO connection well? Customer reviews impact search rankings, online visibility, and conversions more than most business owners realize. Reviews generate fresh content, improve click-through rates, and...
Advanced Review Response Psychology: Beyond the Basic Templates
When a negative review appears on a best-selling product, potential buyers take notice. A simple apology won't change their perception. Instead, they evaluate how the business responds—tone, wording, and the approach to resolving the issue. Many...