Shopify remains one of the favorite e-commerce platforms for store owners to build and scale online businesses because of its friendly design and huge app ecosystem. While Shopify has many different tools, product review apps are considered among the most helpful for any store owner to collect and showcase social proof due to positive feedback from real customers.
With so many different review apps, some shine by offering robust feature sets, such as automation, customization, and analytics.
In today’s post, we will review seven of the best Shopify product review apps you can use to collect, display, and evaluate reviews on your e-store. Besides this, you will learn some tips on how to choose the perfect review app for you.
1. RaveCapture – All-in-One Solution for Reviews and UGC
RaveCapture is a perfect tool for e-store owners who need to capture customer reviews, UGCs, and feedback and showcase them publicly.
It’s for growing brands, enabling one to take customers and turn them into brand ambassadors by encouraging them to share reviews online. It feels ideal for merchants selling products that inspire customers to leave passionate feedback.
The five of the major features of RaveCapture include:
- Automate Requests for Review after Purchase: Enable automated, customized emails after every purchase, request reviews, and include in-email forms for quick and easy review submission.
- Product-specific and customer-specific feedback: You may also segment questions on different review request forms based on product and customer specificity. That way, you can grab more insightful feedback from your customers.
- Photo and Video Reviews: Buyers can upload photos and videos of their products to represent real user-generated content and drive trust and engagement.
- Widget and Trust Badge: Display your reviews with self-customizable widgets and trust badges to ensure they will match your store’s branding.
- UGC Galleries & Shoppable popup widgets: Develop great-looking UGC galleries and shoppable popup widgets, which shall be publicized on your website and social channels.
Pricing Tiers:
- Free Plan: $0/month – ideal for companies just getting started with their reviews program.
- Power Plan: $99/month – Best for growing brands wanting to increase social proof and drive more engagement.
- Enterprise: $349/month: For larger brands managing multiple domains and high order volumes.
2. Vitals – The All-in-One Ecommerce Toolbox
Vitals helps ecommerce store owners boost sales, streamline operations, and build trust with customers.
With over 40 conversion-boosting tools in one app, it integrates smoothly into your Shopify store without affecting speed. If you’re looking to improve customer experience and drive conversions, Vitals is a must-have.
Check out these features of Vitals:
- Authentic Customer Reviews: Vitals imports and collects real customer reviews that build trust and increase sales. Verified customer stories can be displayed in fully customizable grid or list layouts, making it easy to match your store’s design.
- Google Rich Snippets: With Vitals, you can showcase your product reviews in Google search results to boost store visibility, attract organic traffic, and increase conversions from ready-to-buy shoppers.
- Upsells and Bundles: Vitals also includes upsell and bundle features, enabling you to offer discounts and deals to drive higher order values.
- Visitor Replays: Track customer behavior in real-time to understand how users interact with your site, allowing for data-driven decisions.
- Urgency Notifications and Trust Badges: Display urgency notifications like low-stock alerts and trust badges, all customizable to fit your store’s design, encouraging faster purchasing decisions.
Pricing Tiers:
- Hobby Plan: $29.99/month – Ideal for new stores testing basic features.
- Business Plan: $49.99/month – Best for entrepreneurs looking to grow their businesses with advanced tools.
- Pro Plan: $89.99/month – Suited for businesses needing a comprehensive toolkit.
- Plus Plan: $299.99/month – Tailored for large businesses seeking premium support and performance.
Unlike RaveCapture, Vitals does not offer a free trial before committing to a plan.
3. Judge.me – The Affordable, Feature-Rich Review App
Judge.me is a popular and affordable product review app, relied on by more than 438,000 stores worldwide.
With its user-friendly interface and wide array of features, it’s an excellent choice for store owners looking to grow through authentic customer feedback.
These are what Judge.me offers:
- Unlimited Photographic and Video Reviews: Judge.me is capable of collecting unlimited customer reviews, including on its free plan. Customers can easily submit photo and video reviews, boosting credibility.
- SEO and Rich Snippets: Improve your store’s visibility with SEO-rich snippets that showcase your star ratings in Google search results, driving organic traffic and improving search engine ranking.
- Customizable Review Widgets: Display your reviews across your store with customizable widgets, including star ratings, carousel reviews, and popups, ensuring they align with your store’s branding.
- Social Proof Sharing: Increase your store’s visibility by sharing reviews on social media platforms like Facebook, Meta, and Google Shopping, amplifying positive feedback.
- Easy Setup and 24/7 Support: Judge.me is easy to set up, with automatically installable widgets, and offers 24/7 support known for responding within 50 seconds, ensuring help is always available.
Pricing Tiers:
- Forever Free Plan: $0/month – Offers unlimited review requests, automatic installation, photo and video reviews, in-email review submissions, and SEO-rich snippets.
- Mega Plan: $15/month – Includes all the free plan features, plus advanced options like drag-and-drop email editor, review reminders, reward coupons, Q&As, and integration with Google Shopping and social media platforms.
4. TYDAL – Affordable Social Proof for Shopify Stores
TYDAL is an affordable review platform for Shopify, offering enterprise-level review functionalities at a fraction of the cost compared to leading solutions. This is ideal for store owners looking to boost social proof and gather customer feedback without overspending. TYDAL focuses on essential tools to collect, display, and manage reviews, helping store owners increase conversions with authentic customer experiences.
Here are some key features of TYDAL:
- On-Page Popup Review Form: Customers can leave product reviews, including ratings, photos, and videos, through on-page popup forms, making it easy for shoppers to give feedback without leaving the product page.
- Auto Post-Purchase Review Requests: After a purchase, TYDAL automatically sends review request emails once customers receive their orders, ensuring a steady flow of reviews for your products.
- Customizable Discounts for Reviews: Incentivize reviews by offering customizable discounts in exchange for feedback. You can set up automatic or manual discount codes to encourage customers to leave detailed reviews.
- Full Branding Customization: TYDAL allows you to tailor the app’s branding to match your store’s design, making the review system blend seamlessly with your store’s aesthetic.
- Showcase Reviews with Photos and Videos: Build credibility by displaying reviews with photo and video attachments, offering potential customers a real-life view of your products and increasing trust.
Pricing Tiers:
- Free Installation: TYDAL offers free installation and is designed for small to mid-sized Shopify stores looking for an affordable, powerful review platform.
5. Rivyo – Easy-to-Use Review Platform for Building Trust
Rivyo is a stellar review app for Shopify store owners, designed to help collect customer feedback in the form of star ratings, testimonials, and photo reviews.
Rivyo automates the review collection process and allows the importing of reviews from marketplaces like Amazon and AliExpress, making it perfect for building social proof and increasing brand credibility.
It integrates perfectly with any Shopify theme and is a flexible solution for stores of all sizes.
Here are five salient features of Rivyo:
- Automated Review Request Emails: Rivyo sends automated, personalized emails to customers after a purchase to request reviews, increasing the likelihood of receiving valuable feedback.
- Import from Amazon and AliExpress: Rivyo lets you import reviews from Amazon and AliExpress, showcasing a wealth of authentic feedback without waiting for new reviews. This helps build trust with customers.
- Customizable Review Widgets: Rivyo offers various widget options to display reviews anywhere on your store—homepages, product pages, or even cart pages—giving you flexibility in how you showcase social proof.
- Google Rich Snippets and Shopping Integration: Rivyo helps improve your store’s visibility by integrating with Google Rich Snippets and displaying star ratings on Google Shopping, driving more traffic and conversions.
- Unlimited Photo Reviews and Q&A: The app supports unlimited photo reviews and includes a Q&A feature, adding interactivity to the customer experience.
Pricing Tiers:
- Indie Plan: FREE – Unlimited reviews, 100 monthly review emails, and the ability to import 100 reviews from Amazon/AliExpress.
- Starter Plan: $9/month – 500 monthly review emails, unlimited photo reviews, and review import from Amazon/AliExpress with a 7-day free trial.
- Business Plan: $14/month – 1,000 monthly review emails, Google Shopping integration, coupon codes, and a 7-day free trial.
- Enterprise Plan: $19/month – Unlimited review emails, unlimited review imports, and headless support for larger businesses.
Tips to Choose the Appropriate Product Review Application
Choosing the right product review app is crucial to your Shopify store’s success, as it plays a vital role in influencing social proof, customer trust, and overall sales. Below are some tips to help guide your decision:
Ease of Use and Setup
When selecting a review app, consider how easy it is to install and set up. Apps requiring complex coding or manual work may not be suitable for smaller teams or busy entrepreneurs.
For instance, if you’re new to Shopify or have limited technical skills, opting for an app with a simple onboarding process can save time and ensure a smooth setup.
Customization Options
Every ecommerce store has its unique design, and your review app should offer customization options for review displays.
Look for an app with customizable widgets, colors, and layouts, allowing reviews to blend seamlessly with your store’s branding.
Automatic Review Collection
A good review app should automate the process of requesting and collecting reviews. Manual review requests can be inefficient as your store grows.
An app that automatically sends post-purchase emails for feedback ensures a steady flow of reviews, helping build ongoing trust and social proof.
Integration with Other Tools
If you’re selling on multiple platforms or using various tools to manage your store, the review app should integrate easily.
For instance, if you sell on other marketplaces or use email marketing tools, seamless integration will streamline operations.
Pricing and Growth Potential
Your budget and the app’s scalability are key. While many review apps offer free or affordable basic plans, growing businesses may require advanced features like analytics, higher email limits, or the ability to manage more orders.
Final Thoughts: Which Platform Should You Go For?
After reviewing several options, RaveCapture, Vitals, and Judge.me stand out as top choices:
- RaveCapture is ideal for those seeking an all-in-one solution with automated review requests, UGC collection, and customizable widgets, perfect for growing brands.
- Vitals offers a comprehensive toolkit with over 40 conversion-boosting tools, making it suitable for stores looking for more than just reviews.
- Judge.me is the most affordable option, providing unlimited reviews and robust features like SEO enhancements, perfect for businesses on a budget.
Each app offers unique strengths to help build trust and increase sales through social proof.