by Camille | Mar 25, 2025 | Customer Surveys and Feedback
You can write the best headline, polish every paragraph, and invest thousands in ad creative—yet buyers hesitate. Buyers have learned to tune out marketing speak. They want proof. Not claims. This article explains why customer voices hold more weight than branded...
by Camille | Mar 25, 2025 | Reviews and Ratings
You’ve seen it before—two products with the same features, (almost) the same description, and the same price, but one has 4.8 stars and the other 3.9. Which one moves faster? Buyers rarely pause to read every review. They glance at the stars, make a snap decision, and...
by Camille | Mar 25, 2025 | Reviews and Ratings
Every ecommerce store encounters bad reviews. While the instinct might be to ignore or delete them, this approach overlooks a valuable opportunity. Unaddressed negative feedback can erode trust, deter potential customers, and harm your brand’s reputation. To...
by Camille | Mar 25, 2025 | Reviews and Ratings
You built a great product, and your customers love it. But if your store isn’t collecting consistent reviews, your best marketing asset will stay hidden. Many ecommerce businesses rely on one email and hope it works. Sometimes it does. But more often, reviews trickle...
by Camille | Mar 25, 2025 | Customer Surveys and Feedback
Most ecommerce store owners know they should send post-purchase surveys, but writing survey questions that actually lead to valuable product feedback? That’s where most brands fall short. Poorly structured questions confuse customers. Generic ones don’t lead to useful...
