by Camille | Feb 22, 2025 | Reviews and Ratings
A low average star rating hurts sales, credibility, and customer trust. Studies show that 86% of consumers hesitate to buy from a business with low ratings. Even a half-star difference can impact revenue by 10-20%. Many businesses struggle with negative feedback, but...
by Camille | Feb 22, 2025 | Reviews and Ratings, Uncategorized
Potential customers read Google reviews before making a decision to buy. Whether you are in the skincare, clothing, or tech accessory market, reviews influence public perception and impact your sales. A lower than four rating will push the customer to the competitors....
by Camille | Feb 22, 2025 | Reviews and Ratings
Customers rely on reviews before making a purchase. In fact, 93% say reviews influence their buying decisions. Yet, many ecommerce brands struggle to collect them, leaving potential sales on the table. Without fresh, detailed reviews, trust weakens. Visitors hesitate,...
by Camille | Feb 22, 2025 | Customer Surveys and Feedback
Your customers are already telling you what works and what doesn’t. The question is, are you listening? A five-star rating tells you customers are happy but doesn’t explain why. Negative feedback signals problems, but businesses risk fixing the wrong...
by Camille | Feb 22, 2025 | Customer Surveys and Feedback
Every ecommerce business collects customer feedback, but interpreting them is another issue. Manually sifting through scores of customer reviews wastes a lot of time, and identifying useful trends isn’t necessarily straightforward. AI simplifies this process....
