by Tyler Speegle | Aug 9, 2024 | UGC: Customer Photos and Videos
User-generated Content (UGC) reviews are reviews and testimonials from your customers. They’re real feedback about your products or services from the horse’s mouth. In ecommerce, UGC reviews are gold for building trust, authenticity and sales. This guide will show you...
by Tyler Speegle | Aug 9, 2024 | Customer Surveys and Feedback
If you’re an ecommerce brand, understanding customer satisfaction and loyalty is key to long-term success. This is where Net Promoter Score (NPS) comes in. NPS is a metric that measures customer loyalty by asking one simple question: “How likely are you to recommend...
by Tyler Speegle | Aug 9, 2024 | Ecommerce Marketing
Have you ever wondered why some ecommerce stores seem to attract a steady stream of buyers while others struggle for visibility? The secret often lies in the keywords they target. Long-tail keywords can improve your online store’s presence. These phrases bring...
by Tyler Speegle | Aug 5, 2024 | Ecommerce Marketing
Customer reviews are the lifeblood of an ecommerce business. They build trust, improve SEO, and drive conversions. But how do you encourage your customers to leave those all-important reviews? The answer lies in a well crafted review request email. In this...
by Tyler Speegle | Aug 2, 2024 | Ecommerce Marketing
In eCommerce, trust is key. Trust badges are small icons or symbols that tell customers your store is secure and reliable. They help visitors feel safe and confident on your site. When customers see these badges they feel their personal info and payment details are...