5 Micro-Moments in the Review Journey: Capturing Feedback at Emotional Peaks
First impressions, unexpected surprises, and moments of relief shape your customers' feelings in their review journey. But most...
Prevent Negative Reviews: Building Customer Service Processes That Stop Bad Reviews Before They Happen
Negative reviews can severely affect your online reputation and lead to a...
Review Incentives: What’s Allowed and What Actually Works
Review incentives offer one surefire way to entice customers to speak out...
The ROI of Online Reviews: Calculating the Business Impact of Customer Feedback
When you run a marketing campaign, you measure it. You know what's...
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Ecommerce Email Marketing Trends in 2025 and Beyond
Email marketing has completely changed with changing consumer behaviors and digital marketing trends. Businesses are getting more competitive with smarter tools, so their email marketing campaigns focus on delivering personalized experiences that...
How to Increase Google Reviews: A Guide for Service Businesses
Increasing your Google Reviews isn't just about maintaining your online reputation—it's about creating a continuous stream of social proof that drives new business. For service-based companies, these reviews often make the difference between a...
Shopify Product Reviews App Discontinued. What Next?
The Shopify product reviews app shutdown on May 6, 2024 left thousands of store owners scrambling to find alternatives for their product reviews. If you're among those affected, you're facing a critical decision about your store's social proof...
Top 5 Shopify Product Review Apps to Try [Free and Paid]
Shopify remains one of the favorite e-commerce platforms for store owners to build and scale online businesses because of its friendly design and huge app ecosystem. While Shopify has many different tools, product review apps are considered among...
How to Add Trust Badges to Your Shopify Store: Step-by-Step Guide
Trust symbols in ecommerce are like Michelin stars in restaurants—they have instant credibility. Just as a Michelin star ensures that diners will get quality and safety, such symbols give customers the confidence to complete their online purchases....
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FREE Review Campaign Playbook
Learn how fast-growing brands turn customer feedback into revenue — without begging, bribing, or burning out their team.