The First 48 Hours: Critical Response Time for Negative Review Mitigation
Negative reviews impact more than just brand perception. They influence potential buyers and affect future sales. A slow...
Review Generation vs. Review Gating: What’s Legal and What Works
Seeing a near-perfect 4.8 or 5-star rating on your product reviews feels...
Creating a Review-Centric Customer Journey: Touchpoints That Drive Engagement
Most businesses stress the closing of sales and often neglect to pay much...
First 90 Days: Building a Customer Review Strategy for New Product Launches
The first 90 days after a product launch are critical for building trust,...
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Top 5 Shopify Product Review Apps to Try [Free and Paid]
Shopify remains one of the favorite e-commerce platforms for store owners to build and scale online businesses because of its friendly design and huge app ecosystem. While Shopify has many different tools, product review apps are considered among...
How to Add Trust Badges to Your Shopify Store: Step-by-Step Guide
Trust symbols in ecommerce are like Michelin stars in restaurants—they have instant credibility. Just as a Michelin star ensures that diners will get quality and safety, such symbols give customers the confidence to complete their online purchases....
8 Ways to Add Ecommerce Testimonials and Reviews to Your Website
Customer feedback is the backbone of any successful ecommerce business. Positive reviews and testimonials go a long way in establishing trust with prospective customers by increasing conversions and leading to greater customer loyalty. But how do...
Managing Reviews for Your BigCommerce Store: Tips and Tricks
Operating an online store on BigCommerce involves many operational tasks, but perhaps the most overlooked is review management. It's too easy to think of customer reviews as something that happens passively and will always happen. But what if...
Reputation and Review Management: Ultimate Guide
What do your customers find when they search for your store online? For ecommerce businesses, every review, social media comment, and rating culminates into your web reputation—and, eventually, your sales. Today, buyers use customer reviews as a...
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FREE Review Campaign Playbook
Learn how fast-growing brands turn customer feedback into revenue — without begging, bribing, or burning out their team.