Review Incentive Ethics: Effective Motivation Without Compromising Authenticity
Many businesses offer incentives to motivate customers to leave feedback. Discounts, loyalty points, and giveaways help increase...
Review Generation vs. Review Gating: What’s Legal and What Works
Seeing a near-perfect 4.8 or 5-star rating on your product reviews feels...
Creating a Review-Centric Customer Journey: Touchpoints That Drive Engagement
Most businesses stress the closing of sales and often neglect to pay much...
First 90 Days: Building a Customer Review Strategy for New Product Launches
The first 90 days after a product launch are critical for building trust,...
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8 Ways to Add Ecommerce Testimonials and Reviews to Your Website
Customer feedback is the backbone of any successful ecommerce business. Positive reviews and testimonials go a long way in establishing trust with prospective customers by increasing conversions and leading to greater customer loyalty. But how do...
Managing Reviews for Your BigCommerce Store: Tips and Tricks
Operating an online store on BigCommerce involves many operational tasks, but perhaps the most overlooked is review management. It's too easy to think of customer reviews as something that happens passively and will always happen. But what if...
Reputation and Review Management: Ultimate Guide
What do your customers find when they search for your store online? For ecommerce businesses, every review, social media comment, and rating culminates into your web reputation—and, eventually, your sales. Today, buyers use customer reviews as a...
Collect More Reviews with In-Email Review Forms
Ever wished you could wave a magic wand and instantly gather customer reviews? While we can't offer actual magic, in-email review forms come pretty close. Let's dive into how this can transform your review collection process and why they're a...
Shopify Store Owners: Choosing the Right UGC Review Software
It's one thing to attract prospects and visitors; the challenge is converting them into customers of your product. Real reviews, customer photos, and videos are excellent methods for influencing hesitant buyers through social proof. But first, to...
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FREE Review Campaign Playbook
Learn how fast-growing brands turn customer feedback into revenue — without begging, bribing, or burning out their team.